This page explains, in plain English, how 900bet collects your personal information, why it's used, and how it's kept safe. We want you to give your consent with full awareness.
Many people skip the Privacy Policy when signing up on an online platform. But it's worth reading — because it contains 900bet's commitments regarding your personal information. Here you'll find answers to key questions: what data is collected, why it's collected, and how long it's kept.
900bet believes privacy is a fundamental right. We only collect the information we actually need — nothing more. And what we do collect is secured to the highest standard. Your name, phone number, and financial details are never shared with advertisers or sold to any third party.
This policy is written in plain, straightforward language so you are never lost in legal jargon. If any section is unclear, contact support and it will be explained in simple terms.
By registering with 900bet, you agree to this Privacy Policy. You will be notified in advance of any changes to the policy.
How 900bet Protects Your Information
When you register and use 900bet's services, certain information is collected. This data falls into three categories — information you provide directly, data collected automatically, and information received from third parties.
Directly collected information includes: name, date of birth, email address, mobile number, physical address, and a copy of your ID (for KYC verification). For payments, mobile banking numbers or bank account details are also required.
Automatically collected data includes: IP address, browser type, device information, time spent on the site, pages visited, and more. This information is used to improve site performance.
900bet uses your information only for specific, defined purposes. Each purpose is clearly outlined below — no ambiguity, no guesswork.
Account Management: Your personal information is used to create your account, verify logins, reset passwords, and keep your account secure. This is the most essential use of your data.
Payment Processing: Payment-related information is required to process deposits and withdrawals securely. This data is used for transaction verification and anti-fraud measures.
Legal Obligation: 900bet operates under an international licence. Retaining certain data is a legal requirement to comply with anti-money laundering regulations and KYC obligations.
900bet may analyse a user's gaming history to issue responsible gaming alerts. This is done to protect users — not for sales purposes.
900bet follows the highest industry standards to protect your data. Strict administrative controls are enforced alongside technical safeguards.
All data transfers occur over HTTPS and are secured with 256-bit AES encryption. Passwords are never stored in plain text — bcrypt hashing is used instead. Payment information is handled in accordance with PCI-DSS standards.
Our servers are protected by firewalls, intrusion detection systems, and regular security audits. Staff access to data is role-based — meaning each team can only view the information relevant to their function.
The 900bet website uses cookies. Cookies are small files stored in your browser that help keep the site running properly and improve your experience.
Cookies can be managed through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.
Every registered user at 900bet has rights over their own personal data. Contact our support team to exercise any of these rights.
900bet does not retain data beyond what is necessary. Each category of data has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the Duration of Active Account | For Service Delivery |
| KYC Documents | 5 Years After Account Closure | Legal Obligations |
| Transaction Records | 5 Years After Account Closure | Financial Regulatory Law |
| Gaming Logs | 1 Year | For Dispute Resolution |
| Support Conversations | 2 Years | To Improve Our Services |
For any privacy-related questions, requests, or complaints, reach out to the 900bet support team. You're welcome to write in Bengali and will receive a response in kind.
Requests to access, correct, or delete your data will be responded to within 30 days. In complex cases this may extend to 60 days — you will be notified in advance if that is the case.
When this Privacy Policy is updated, the date at the top of the page will be revised. You will be informed of significant changes via email or in-app notification beforehand.
For privacy-related requests, email us at: support@900bet.im — Writing "Privacy Request" in the subject line will help us process your request faster.
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